Resolved Lost Password Functionality Non-functional

Velara

Active member
Joined
Feb 5, 2020
Messages
1
Points
41
I had a friend mention that the lost password button on the mains it wasn’t working for them, and when I logged out and tried it myself I got an error email does not exist in the database.

I doubled checked and it is the right email address.
 

Tony

Moderator
Staff member
Joined
Dec 21, 2018
Messages
749
Points
133
I had a friend mention that the lost password button on the mains it wasn’t working for them, and when I logged out and tried it myself I got an error email does not exist in the database.

I doubled checked and it is the right email address.

Can you PM me the email address you tried? I tried using the lost password function on myself and it's working on my side.
 
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